Member FAQs

Am I eligible under this health plan?
Is a specific service/procedure covered?
What amount of the bill am I responsible for?
I've lost my card. How do I get a new one?
Are my children covered under the health plan?
What if my child is away at college, is he or she covered?
What is the difference between my cost if I see an out-of-network provider?

You can find this information under the group section of our site.  Click here to login into the group section.

Am I eligible under this health plan?
I've lost my card. How do I get a new one?
What if my child is away at college,  is he or she covered?

You can find this information under the group section of our site.  Click here to login into the group section.

Do I need a referral to see this provider?
Do I need to have a precertification for this service?

You can find this information under the group section of our site.  Click here to login into the group section.

Is my doctor in the network?
How do I find a specialist in my neighborhood?

Click here to find information about your provider.