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Thank you for your interest in HealthSpan. See below for information on how to reach us.
For information regarding eligibility, benefits or claims, please contact the Third-Party Administrator represented on your member identification card.
Customer Service - Assistance Finding Providers
513-551-1400 or 1-888-914-7726
Fax: 513-551-1469
E-MAIL CUSTOMER SERVICE
Medical Management - Precertification and Preauthorization for Services
513-551-1420 or 1-800-972-7726
Fax: 513-551-1438
E-MAIL MEDICAL MANAGEMENT
Provider Relations - Provider Support, Credentialing, Recredentialing, Recruitment
513-551-1440 or 1-888-914-7726
Fax: 513-551-1449
E-MAIL PROVIDER RELATIONS
Marketing - New Third-Party Administrators, Stop/Loss Evaluation, Communications, Media
513-551-1474 or 1-888-914-7726
Fax: 513-551-1459
E-MAIL MARKETING
Sales - Get a quote, Request for Proposal, Broker/Consultant Relations
513-551-1472, 513-551-1473 or 1-888-914-7726
Fax: 513-551-1469
E-MAIL SALES
Life Management Systems - Employee Assistance Program
513-551-1500 or 1-800-733-0257
Fax: 513-551-1489
E-MAIL LIFE MANAGEMENT SYSTEMS
HealthSpan
Pictoria Tower I
225 Pictoria Drive, Suite 320
Cincinnati, OH 45246